Privacy Policy

At Grand Legacy At The Park, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy & Cookie Policy outlines how we collect, use, and protect your information when you visit our website, stay at our hotel, or otherwise interact with us.

Information We Collect
When you provide personal information such as your name, address, email address, and telephone number, we ensure that this information is kept confidential. We do not sell or provide your personal information to any outside company for any use. The information you provide will be used solely to support your customer relationship with us.

Types of personal information we may collect include:

• Name, address, email, and phone number
• Payment details (e.g., credit/debit card information)
• Travel dates and guest preferences
• IP address, browser type, and browsing behavior on our website
• Vehicle information (if you use our valet or parking services)

How We Use Your Information
We use the information we collect to:

• Process your reservations and provide hotel services
• Improve our services, website, and guest experience
• Send confirmation emails, promotional offers, and other communications
• Comply with legal obligations and protect our property and guests

You can opt out of promotional emails at any time by following the unsubscribe instructions included in those emails.

Sharing Your Information
We may share your information:

• With third-party service providers who assist in processing bookings, marketing, payments, and IT support
• With law enforcement or other authorities if required by law or to protect our legal rights

We do not sell your personal information to third parties.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. The specific types of first and third-party cookies served through Grand Legacy At The Park and the purposes they perform are described below:

Essential Cookies
These cookies are strictly necessary to provide you with services and features available through our website. Because these cookies are essential, you cannot refuse them without impacting how our website functions.

Performance and Functionality Cookies
These cookies enhance the performance and functionality of our website. They help us understand which pages are most and least popular and how visitors navigate our site. While important, these cookies are non-essential, and certain functionalities may become unavailable without them.

Analytics and Customization Cookies
These cookies collect information to help us understand how our website is being used, assess the effectiveness of our marketing campaigns, and customize our website for you to enhance your experience.

Advertising (Targeting) Cookies
These cookies make advertising messages more relevant to you and your interests. They also prevent the same ad from continuously reappearing, ensure that ads are properly displayed, and, in some cases, select advertisements based on your interests.

Other Tracking Technologies
We and our third-party partners may use other technologies like web beacons, SDKs, pixels (or “clear gifs”) to recognize when someone has visited our website or opened an email from us. These technologies help us monitor traffic patterns, deliver or communicate with cookies, understand referral sources, serve targeted advertisements, improve site performance, and measure the success of marketing campaigns.

While you may not have the ability to specifically reject or disable these tracking technologies, many rely on cookies to function properly. Therefore, declining cookies may impair the functionality of these technologies.

Targeted Online Advertising
We have engaged third-party service providers to track and analyze both individualized usage and volume statistical information from interactions with our website. We also partner with third parties (such as advertisers and ad networks) to display advertising on our website and manage and serve advertising on other sites.

Intellectual Property
 

All information contained in this website, including site design, graphics, and text, is the copyrighted property of Grand Legacy At The Park. Any other trademarks, company names, product names, and/or logos set forth in this website are the property of their respective owners.

Data Security
We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

Links to Third-Party Sites
Our website may contain links to other websites not controlled by Grand Legacy At The Park. We are not responsible for the privacy practices or content of those third-party sites.

Your Choices and Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain types of data processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information below.

International Visitors
Our hotel and website are based in the United States. If you are visiting from outside the U.S., your information may be transferred to and processed in the U.S., which may have different data protection laws than your country of residence.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Grand Legacy At The Park
Email: info@grandlegacyhotel.com
Phone: +1.714.772.0440